Friday, 26 May 2017

How to Make a Household Removals Damage Insurance Claim

If something of yours is damaged while you’re moving home, what should you do about it?

In the advice that follows, please remember that a lot will depend upon the exact conditions of any insurance policies you have in place plus your own national, state or regional laws.

The nature of removals insurance

Broadly speaking, removals insurance cover comes under two headings:
  • cover that moving companies, NZ and elsewhere, might have as part of their own liability insurance protection;
  • cover you have taken out yourself.
In the case of the first, keep in mind that your removals company has cover that is designed primarily to protect them – not you.

To give a crude example, if they reverse their truck over a piece of your furniture then you can probably claim against their insurance. If you drop something or have a delay that means you incur vehicle waiting charges and unexpected overnight stays, you probably can’t.


Some Top Packing Tips – For Unpacking


It’s not unusual to find that you’re simply too exhausted to unpack everything the day you move in.

While some people throw themselves into things and unpack non-stop in one go, for many others, unpacking is something done over a few days. That latter might particularly be the case if, for example, you’re also working during the day.

However, at the risk of stating the obvious, that means you’ll need to think a little when packing about what you’ll need to unpack and in what priority. For example, being unable to find your toiletries and cosmetics for a few days might be a problem!

So here are a few everyday tips about unpacking after furniture removals:
  • colour code or otherwise very clearly distinguish, those cartons that need to be unpacked ‘PDQ’ upon arrival. Don’t leave this to a faint pen mark that you’ll be struggling to see – make your marks bold;
  • number your cartons and keep a book where you note down what’s in each. If you don’t do this, you’ll end up needing to open virtually every carton immediately on arrival to try and remember what’s in them;
  • remember that the first thing you’ll probably need to unpack are your tea/coffee making facilities plus perhaps a few snacks. Dare we say it but loo paper might be pretty important to get out fast as well;
For more details, please visit - http://www.totalcareremovals.co.nz/some-top-packing-tips-for-unpacking/

Sunday, 14 May 2017

Our Policies On Pets


This is an area that we’re fairly regularly asked about, so here’s a quick summary of our approach again.
As a broad principle, we don’t carry pets as part of a furniture removals job.  By that we mean we regret that we are unable to accept things such as cats, dogs, horses and goats (etc.) for transport in our vehicles. There are safety, responsibility, practicality and insurance reasons why that is the case.

It is true that there may be some exceptions. For example, it’s always worth discussing with us if you have certain types of fully enclosed pet, with examples perhaps being something like a hamster. Providing it’s adequately packed away then subject to each individual case being examined on its own merits, we may be able to assist, though the carriage will need to be strictly at your risk.
If you’re trying to transport larger animals such as some of those mentioned at the outset, it’s usually required and indeed desirable to make special arrangements. As a general rule, we’d advise transporting dogs and cats yourself in your own vehicle, having taken all appropriate precautions.
It is possible to arrange third party transport in some cases too. Horses can usually be transported in specialised horse boxes and there are similar trailers available for different forms of pet/livestock such as goats etc.  We can put you in touch with such specialists if it would help or in some cases may be able to make arrangements on your behalf. Read more https://www.totalcareremovals.co.nz/our-policies-on-pets/