Friday, 26 May 2017

How to Make a Household Removals Damage Insurance Claim

If something of yours is damaged while you’re moving home, what should you do about it?

In the advice that follows, please remember that a lot will depend upon the exact conditions of any insurance policies you have in place plus your own national, state or regional laws.

The nature of removals insurance

Broadly speaking, removals insurance cover comes under two headings:
  • cover that moving companies, NZ and elsewhere, might have as part of their own liability insurance protection;
  • cover you have taken out yourself.
In the case of the first, keep in mind that your removals company has cover that is designed primarily to protect them – not you.

To give a crude example, if they reverse their truck over a piece of your furniture then you can probably claim against their insurance. If you drop something or have a delay that means you incur vehicle waiting charges and unexpected overnight stays, you probably can’t.


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