Monday, 9 July 2018

FAQS – Removal Times and Punctuality



Here is another in our series of periodic FAQs received from our clients and our responses.

Can you guarantee you will be on time in terms of your removal schedule estimations?

We can absolutely and unconditionally guarantee that we will do everything humanly possible to ensure that our timings are exactly as we initially estimated.

When we make a commitment to our clients, it is something we take very seriously and we do not tolerate performance failures in our business or removals teams.

However, there are certain circumstances that are not under our control.

That might include things such as accidents which lead to traffic jams or road closures due to security incidents etc.  What we promise is to keep you fully informed in any such situations where delays may arise that are beyond our control.

How long does it take you to remove all the goods from a typical house?

It’s almost impossible to say because so much depends on the day as to whether or not everything is packed and ready to go and simply needs lifting out.  If that’s the case, it may take no more than a couple of hours or so for a moderately sized property.

Of course, if you have a large property with lots of possessions and these all need to be carefully packed, it may sometimes take the best part of a day to complete the work.


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